A Twitter user identified as Dr Joe has taken to Twitter to contact Sterling Bank over alert problems. After contacting the bank, Guarantee Trust Bank (GT Bank) took to Twitter to reply a massage that was not meet for them.
He tweeted 'Dear @Sterling_Bankng, the account balance showing on your banking app is different (by about N2,000 less) from the balance showing on the text alert and the email alert from you. Which one should I believe, please?"
Seeing the massage, GT Bank took to Twitter and replied by saying "Hi Thank you for reaching out to us. kindly note that this platform belongs to GTbank and not Sterling bank. Thank you".
This is something very funny at first because he indicated with "@sterling_bankng", but why is GT bank claiming ownership of the Twitter page. This is funny, however, seeing the reply he also took to Twitter and commented.
He wrote "Dear @gtbank, are you people ok? If you can mix up Twitter handles, what will you do with people’s money?".
This really a big issue that the banks need to look into. official pages are to be handled with care because it can implicate this businesses.
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