As the inter state travel resumes, I would love to give my opinion on the Top 10 transport companies and what they are known for. The road transport system has been the only source for far distance journey for the low and middle income earners. Nigeria has over 50 road transport companies in the country.
I will select my Top 10 transport companies based on this criteria. Vehicle Maintainance; Comfort; Customer Service; Availability; Driving; Affordability; Inter personal relationship.
Please this analysis is based on my own personal opinion. This is should not be used to judge or criticize the general perception of these transport company services as these transport companies do their best to ensure they provide maximum satisfaction to their customers.
10. Imo State Transport Company
ITC is a state transport company that has its routes in almost all eatern states with 5 major cities. Its know for being one of the cheapest transport.
Vehicle maintenance: 30%
Comfort: 40%
Customer Service: 40%
Availability: 70%
Driving: 60%
Affordability: 95%
Inter personal relationship: 45%
Overall: 45.7%
9. Benue Links
Benue link is a government owned road transport company with routes across major states in Nigeria. They are known for departing very early and arriving very late. They can sell your ticket to anyone who is available when you arrive late.
Vehicle maintenance: 30%
Comfort: 30%
Customer Service: 40%
Availability: 50%
Driving: 60%
Affordability: 80%
Inter personal relationship: 40%
Overall: 47%
8. Ifesinachi
Ifesinachi is an eastern indigenous transport company that has expanded its routes to majorly all states in the country. Its know for its cheap delivery of goods and services from one state to another with their big luxurious buses. Though they have integrated into the small hummer buses now.
Vehicle maintenance: 60%
Comfort: 50%
Customer Service: 50%
Availability: 30%
Driving: 60%
Affordability: 70%
Inter personal relationship: 50%
Overall: 52.9%
7. Peace Mass Transit
This transport company is one of the most popular in the country. It is known for its speed on travels, and cheap transport fare.
Vehicle maintenance: 50%
Comfort: 30%
Customer Service: 40%
Availability: 90%
Driving: 50%
Affordability: 90%
Inter personal relationship: 25%
Overall: 53.6%
6. CROSS COUNTRY LIMITED
Cross Country is majorly used to travel to neighboring countries and just 5 major states in Nigeria. It’s from these five states that they depart from to arrive in other west African countries. They are known for always covering all their windows with cotton while travelling.
Vehicle maintenance: 80%
Comfort: 60%
Customer Service: 70%
Availability: 40%
Driving: 60%
Affordability: 20%
Inter personal relationship: 50%
Overall: 54.3%
5. GUO transport (Mmaduabuchukwu)
GUO also known as Mmaduabuchukwu is a transport company which routes are majorly all states in the country. They are known for always having neat buses. They keep to departure time.
Vehicle maintenance: 70%
Comfort: 60%
Customer Service: 60%
Availability: 60%
Driving: 70%
Affordability: 60%
Inter personal relationship: 70%
Overall: 64.3%
4. Young Shall Grow Motors Limited
This transport company populary called the young has it headquater at Lagos is the most popular transport company in Nigeria. The are known for their popularity and exvellent goods and service delivery.
Vehicle maintainance: 65%
Comfort: 60%
Customer Service: 55%
Availability: 95%
Driving: 60%
Affordability: 80%
Inter personal relationship: 40%
Overall: 65%
3. ABC Transport Company
This is one of the oldest transport company with routes to major states in the country. Its known for its functional luxurious bus. I think is the best luxurious transport company in the country.
Vehicle maintenance: 70%
Comfort: 90%
Customer Service: 70%
Availability: 40%
Driving: 70%
Affordability: 40%
Inter personal relationship: 80%
Overall: 65.7%
2. Chisco Transport Company
Chisco as normally called by Nigerians is a well known company from the luxurious day. It’s integration into the small hummer bus resurrected its durability and capability. They are know for their luxurious bus with excellent goods and service delivery.
Vehicle maintenance: 70%
Comfort: 70%
Customer Service: 65%
Availability: 60%
Driving: 65%
Affordability: 70%
Inter personal relationship: 80%
Overall: 68.6%
1. God is Good Motors
God is Good as normally called by Nigerians has the best Management information system with great inter personal relationship with customers. They were one of the first road transport company that started online booking. They are know for very good service and comfort.
Vehicle maintenance: 80%
Comfort: 90%
Customer Service: 75%
Availability: 70%
Driving: 70%
Affordability: 60%
Inter personal relationship: 70%
Overall: 73.6%
Hope you found this article very interesting.
Do you think my opinion was wrongly positioned?
Lets here your opinion in the comment section.
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Content created and supplied by: Nonso_Okeke (via Opera News )
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